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HOW TO RESERVE YOUR TICKETS VIA TICKETPORTAL?   
1) REGISTRATION
on website www.ticketportal.sk click on button GET YOUR REGISTRATION
enter your NAME, PASSWORD and confirm your PASSWORD again.Select your login and password no more then 10 characters long. Use only letters without diacritics and numbers.
click on NEXT STEP
into the display sheet enter your SURNAME, FIRST NAME (enter without degree), ADDRESS, TOWN/CITY, POST CODE, TEL. or E-MAIL CONTACT, that we can contact you in case of canceling or changing all operating data of events
after filling out all entries you are both registered and log on as well
2) RESERVATION OF TICKETS
There is necessary to have installed plug-in Flash from Macromedia company for displaying vacant seats for some auditoriums. In case you dont have it, before displaying auditorium that requires it, youll be prompted for permission to download a install plug-in Flash into your Internet browser. In case that the auditorium is not displayed and you are not asked for downloading Flash, contact your administrator most probably you have forbidden to download any plug-in to Internet browser.
a. as long as you are log on, choose on the website a required event and click on the date with the hour. If the tickets for this performance are not available, the link is not active it is not underscored and on mouse over the cursor will not change from the arrow to the hand. In case the tickets are available, it will be displayed:
      In case of the event, that is sold on the specific seat (for example theatre performance) it will be displayed the auditorium, in which you can choose and mark the seats you are interested in. The colored seats are vacant, the grey ones are not available. You choose the seat by clicking on it. At the same time the title and the seats are displayed in middle upwards. After clicking the color of the vacant seat is changed to the red one. Then you click on the button BOOK/BUY. From that time the seats are ready for the reservation.
      In case of the event, that is sold on that is sold on the specific seat (for example theatre performance) it will be displayed the auditorium, in which you can choose and mark the seats you are interested in. In case of some theatres the vacant seats are displayed as white squares, in which you can click. Click on chosen seats and those ones will be highlight with a hook
      in case of concerts, where is sitting or standing available, enter only number of the tickets and confirm, it means click on button BOOK/BUY. From that time the seats are ready for the reservation
b. Seats that you have marked will be displayed (optionally number of seats only) and have prepared for the reservation, price for one ticket, total price, the way how to pick up tickets (personally cash payment or cash on delivery only in CR), total price and the date, when is necessary to pick up tickets in box offices labeled as TICKETPORTAL.(in case of cash payment). Confirm your reservation once more on the button TO RESERVE. By this step your reservation is finished.
c. Now your tickets are reserved and the number or the reservation, its validity and the list of the box offices TICKETPORTAL were displayed to you. Without the tickets number allocation the reservation is not finished and is not valid.
d. You will receive per E-mail the information about your reservation number with a list of box offices TICKETPORTAL where you can pay and pick up your tickets.
3) PAYMENT BY CARD
In case you pay by card, please mark the way which you want pick up the tickets (personally, by mail).
Click on push button Payment by card. You will be redirect to the page of the bank, where you fill in all necessary data for the payment from your account: number of your card, month and year of the validity ...)
After succesfull payment is necessary go back on pages www.ticketportal.sk by clicking on text BACK ON THE PAGE OF THE DEALER. After coming back to our pages variable symbol will be generated for you and youll be kindly asked for inserting your certification code. With this information (VS, certification code) you can pick up the tickets in the box office TICKETPORTAL and because of this is necessary to rememeber them or write down them. In case you have chosen the option to sent the tickets by mail, those data are not necessary for you.
4) LIST OF YOUR RESERVATIONS
You find the list of your reservations after log on and clicking on the link YOUR RESERVATION in the right column upwards.
Here you have the possibilities to cancel your reservations that have not picked up and have not paid yet. You can identify then by mark yes/no in the column Paid
You can cancel your reservation only en bloc. There is no possibility to cancel only some seats. If you need to cancel only some seats, please contact any of our offices by e-mail or by phone.
You can mark the reservations that have not paid yet for the cancellation by hooking the small square in the column Cancel. All such marked reservations will be canceled by clicking on the button Cancel marked
5) UPDATING YOUR PERSONAL DATA INSERTED DURING REGISTRATION
After registration you can change your personal data anytime after log on the site by clicking on the link Change data in the right column upwards. Here you can also update your new password.
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