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Dear customers,

Ticketportal as a personal data controller in fulfilment of its duties in regard to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 provides you with information about the processing of your personal data.

In view to its marketing purposes, Ticketportal collects the following personal data

  • Name

  • E-mail

  • Telephone

  • Address

You provide the data by registration on the Ticketportal platform. We use the data in view to inform you of the news in cultural life, upcoming concerts and cultural events, contact with you in connection with the delivery and information about purchased tickets, postponed and cancelled events for which you have purchased tickets, current offers, and more.

Our site uses cookies in view to facilitate operations and be most useful. They help us understand your interaction with the site (for example, they inform us about the sections visited, the time spent on the site, and any problems, including bug reports). We use this information also to improve the performance of our website.

Ticketportal has implemented adequate technical and organizational measures to protect your data against incidental or unauthorized destruction or incidental loss, unauthorized access, alteration or distribution, as well as other illegal forms of processing. These measures include:

Privacy policy and procedures;

Protected operating environments;

Encryption procedures in some areas

Ticketportal respects your rights:

  1. Right to withdraw - you may withdraw your consent for future processing at any time without giving any reason. To this end just send an email to info@ticketportal.bg or contact us at +359 2 851 05 54.

  2. Right to rectification - If you believe your data are not correct, you can ask us to rectify them at any time.

  3. Right to erasure and blocking - you have right the data we store to be erased and blocked.

  4. Right to data portability (25th May 2018) - If you request from us your personal data, we will transfer or transmit the data to you or another data controller in a structured, widely used and machine readable format. We will transfer the data directly only if it is technically feasible.

  5. Right to object - you have the right to object to the data processing for marketing purposes at any time and without giving any reason.

  6. Right of appeal - In case of complaints, please contact the Data Protection Officer. In addition, you have the right to file a complaint against the processing of your personal data before the competent control body if you believe that your personal data protection rights have been infringed.

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